Skip to content
evolus

Evolus or Voiceflow?

Two AI agent platforms, for different people. Voiceflow is built for those who build support agents; Evolus for businesses that also want to hand office work to AI.

Information about Voiceflow checked on its official websites on September 30, 2026.

What Voiceflow is

A platform for building, testing and publishing AI customer support agents, in chat and on the phone, designed for customer experience teams, developers and agencies that build agents for their clients.

Official website(opens in a new tab)

What Evolus is

The AI platform by CodeDesign, an Italian company: agents, automations, AI receptionist, website chat and digital employees in one portal, with published prices.

Who it suits

Two good choices, for different businesses.

Choose Voiceflow if

  • You have a customer experience or developer team that wants to build and test agents with environments, versions and A/B tests.
  • You're an agency building agents for your clients.
  • You need to control every detail of the conversation.

Choose Evolus if

  • You want to set up agents and automations from the portal, explaining in your own words what they should do.
  • You need an AI colleague who works with email, calendar and Teams.
  • You want published prices and monthly plans.

Feature by feature

The same twelve rows for everyone.

Under Evolus you'll see the plan the feature is included from; under Voiceflow, what its website says.

Evolus and Voiceflow compared, feature by feature
What we compareEvolusVoiceflow
Channels
Answers the phoneYesFrom the Starter planYes
Chat on your websiteYesFrom the Starter planYes
Outbound calling campaignsYesFrom the Scale planPartlyOutbound calls started one by one through its API; campaigns to a list are not stated.
Documents and knowledge
Answers from your company's documentsYesFrom the Starter planYesDocuments are uploaded as sources the agent bases its answers on.
Reads invoices and documents and extracts the dataYesFrom the Starter planNot stated
Working on its own
Digital employee working with email and calendarYesFrom the Growth plan, with a seat at €99 a monthNot stated
Automations triggered by an emailYesFrom the Growth planNot statedIts “workflows” guide conversations; starting from an incoming email is not stated.
Several agents handing work to each otherYesFrom the Business planYesWith “Crew” several playbooks work together.
Platform
Choice of AI modelYesFrom the Starter planYesYou choose among the main model providers, or bring your own.
Set up without codingYesFrom the Starter planYesVisual builder, with code steps for those who want them.
Works in Microsoft 365: email, calendar and TeamsYesFrom the Growth plan, with a seat at €99 a monthNot stated
MCP connectors to other softwareYesFrom the Starter planCatalogue connectors; your own connectors from the Business plan.YesAgents use the tools of MCP servers.

How to read the table

Yes:
the official website states it.
Partly:
the website states only part of the feature; the note says which.
Not stated:
the feature doesn't appear on the official website; it may exist without being described.

Evolus prices are per month, excluding VAT, with monthly billing.

Information about Voiceflow checked on its official websites on September 30, 2026.

The pages we checked (7)

The differences that matter

Three differences, explained in words.

  1. Who builds it

    Voiceflow is aimed at customer experience teams and developers: test environments, versions, A/B tests, code steps and APIs. Evolus is aimed at people who don't code too: you set up agents and automations from the portal in your own words, and you only need a technician to connect your software through the API.

  2. Beyond the conversation

    In Evolus the work goes on after the chat: a digital employee answers emails and books appointments, automations start from incoming emails and read invoices and documents. These features are not stated on the Voiceflow website.

  3. The price

    For businesses, Voiceflow states pricing on request. Evolus publishes its plans, with credits included every month: from €79 a month, excluding VAT.

Frequently asked questions

What people ask us about Voiceflow.

  • What is the main difference between Evolus and Voiceflow?

    Voiceflow is a tool for building customer support agents in chat and on the phone, with a lot of control for the people who design them. Evolus has agents in chat, on the website, on WhatsApp and on the phone, plus a digital employee, automations triggered by emails, and reading of invoices and documents.

  • How much does Evolus cost compared with Voiceflow?

    Evolus business plans start at €79 a month excluding VAT, with the Starter plan, and include credits every month; the digital employee is added with a seat at €99 a month, from the Growth plan. For businesses, Voiceflow states pricing on request; for agencies it offers a free trial and usage-based billing.

  • Do I need a developer to use Evolus?

    No. Agents, automations, the AI receptionist and the widget are set up from the portal, explaining in your own words what they should do; if you describe your business to Evo, it prepares an agent for you to start from. You only need a technician if you want to connect your software through the API.

  • Can I move from Voiceflow to Evolus?

    Yes. You upload to Evolus the documents your agents rely on and set them up from the portal, also by describing them to Evo. If you'd rather be guided, a certified Evolus expert helps you: it's an optional service, quoted separately.

Worth a look

The parts of Evolus that make the difference here.

Want to know if Evolus is right for you?

Tell Evo how your business works: it tells you what Evolus can do for you and which plan to start from.

Talk to EvoWrite to Evo
Rather talk to a person? Book a demo