What it does
Instructions written in plain words, its role, personality, style and length of answers. Every version stays in the history and can be restored.
AI agents
An expert for every task.
An Evolus agent is an AI assistant trained up for one specific job: it knows the documents you give it, uses the most suitable model and answers wherever its answers are needed, from your colleagues' chat to your website and WhatsApp.
From the Starter plan, with 3 agents
What an agent is
A general assistant knows a little about everything, an agent knows everything about its job.
You give it a task, the right documents and the tools it needs. It answers with your company's information, at any hour, and hands over when the question isn't its own.
How it's made
Every agent has its own desk.
Four things turn a general assistant into an expert: what it has to do, what it knows, what it can do and which model it thinks with.
What it knows
A document library of its own: PDFs, Word files, web pages and scans too. When it answers, it looks up the right sections and uses those. It can also consult libraries shared with other agents.
For rules and procedures there's simple memory: files it reads in full and, if you allow it, updates on its own, with a version history.
What it can do
It searches the web, reads photos and scans, uses connectors to your software, calls external services, shows forms in chat to collect precise data, works on files and does exact calculations with a script in an isolated environment. Turn on only what you need.
Which model
Let Evolus handle it and choose the model for the agent, or choose one yourself from those in your plan: basic models from the Starter plan, advanced ones from Growth, top-tier ones from Business. You can also set fallback models, to try if the main one doesn't respond.
Three steps
How an agent is born.
No code to write and no need to know about AI: you start from the way you work.
- 01
Describe it to Evo
Tell it about your business and what you need: Evo prepares the name, description and instructions. Or start from a ready-made role, such as receptionist, customer support, quotes, FAQ, bookings and sales, or from scratch.
- 02
Give it documents and tools
Upload price lists, manuals and rules, or point it to a web page. Turn on the abilities you need. And if you prefer, an assistant sets up the agent while you talk to it: «make the answers shorter».
- 03
Try it, then put it to work
Talk to it in a real chat that isn't published yet. When you're happy with it, choose where it works and who can talk to it: everyone, some groups or some people.
Teamwork
Agents hand work to each other.
An agent can have helpers: other agents it calls when the question falls within their remit. You write when they should step in, and it decides case by case.
- In the Relationships view you can see who helps whom: coordinators on one side, helpers on the other.
- In an automation, the «Ask an agent» block puts an expert at a precise step of the process.
- Helpers are included from the Business plan.
Where they work
They answer wherever people look for you.
The same agent, with the same knowledge, on different channels. You decide where it's available and who can talk to it.
In your colleagues' chat
Colleagues find it in the portal chat: they write to it, attach files and dictate by voice.
On your website
In the website widget it answers visitors with your documents, at any hour.
On WhatsApp
Linked to one of your WhatsApp numbers, it answers the messages that come in.
By email
With an automation: it reads the mailbox, passes the message to the agent and sends its reply.
In your software
With API access, from the Scale plan, your software asks it questions directly.
Examples by department
An expert for every department.
A few ideas to start from. Each agent takes minutes to set up and gets better over time.
- 01
Customer service
Answers about products, warranties and returns with your manuals, and passes questions about invoices and payments to the right helper.
- 02
Sales
Presents products and services, asks the right questions to qualify a quote request and collects contact details.
- 03
Accounts
Reads supplier invoices and documents and pulls out the data, always in the same format, ready for an automation or your management system.
- 04
People
Answers colleagues about holidays, leave and internal procedures, with the up-to-date rules.
- 05
Technical office
Finds the right answer in no time among data sheets and maintenance manuals.
- 06
Front desk
Welcomes whoever writes in, gives opening hours and directions, and collects appointment requests.
Which one to choose
Agent, automation or digital employee?
Three different tools that work well together.
- You are here
Agent
- What it is
- An expert in one task, who answers when someone writes to it: a customer, a colleague, an automation.
- Choose it when
- you need someone to answer well, with your company's information.
Automation
- What it is
- A process with precise steps, which starts by itself from an event and goes all the way to the result.
- Choose it when
- the work always follows the same steps, across email, documents and software.
Digital employee
- What it is
- An AI colleague with their own mailbox and calendar, who takes on different tasks and carries them forward independently.
- Choose it when
- you need an extra person on the team, not just answers. €99 a month per seat, from the Growth plan.
Plans
From the Starter plan.
Agents are included in every business plan, with a number of agents per plan. What they do uses the credits included every month.
Starter
3 agents
€79/mo
Growth
5 agents
€199/mo
Business
10 agents
€349/mo
Scale
25 agents
€599/mo
- Helpers (sub-agents) from the Business plan
- Advanced AI models from the Growth plan
- Top-tier AI models from the Business plan
- Prices exclude VAT.
Which expert would you need tomorrow morning?
Tell Evo: it will tell you how to set it up, with which documents and from which plan.