Evolus or Keplero?
Two platforms that answer customers with AI. Keplero specialises in customer service; Evolus adds a digital colleague who works inside the company.
Information about Keplero checked on its official websites on September 30, 2026.
What Keplero is
An AI assistant for customer service, chosen according to its website by more than 700 Italian companies: it answers on website, WhatsApp, Instagram, Messenger, email and phone, with voice and WhatsApp campaigns, automations and integrations with e-commerce platforms and hotel booking engines.
Official website(opens in a new tab)What Evolus is
The AI platform by CodeDesign, an Italian company: agents, automations, AI receptionist, website chat and digital employees in one portal, with published prices.
Who it suits
Two good choices, for different businesses.
Choose Keplero if
- You run an online shop, a hotel, a medical practice or an estate agency and mainly need customer service.
- You also want to answer on Instagram and Messenger.
- You'd rather have the supplier set up and train the assistant for you.
Choose Evolus if
- Besides customers, you want help inside the company: email, calendar, meetings.
- Your company works with Microsoft 365 and Teams.
- You need automations that read documents and update your management software.
Feature by feature
The same twelve rows for everyone.
Under Evolus you'll see the plan the feature is included from; under Keplero, what its website says.
| What we compare | Evolus | Keplero |
|---|---|---|
| Channels | ||
| Answers the phone | YesFrom the Starter plan | Yes |
| Chat on your website | YesFrom the Starter plan | YesAlso on WhatsApp, Instagram, Messenger and email. |
| Outbound calling campaigns | YesFrom the Scale plan | YesVoice and WhatsApp campaigns to contact lists. |
| Documents and knowledge | ||
| Answers from your company's documents | YesFrom the Starter plan | Yes |
| Reads invoices and documents and extracts the data | YesFrom the Starter plan | PartlyReads and describes images sent in chat; extracting data from invoices and documents is not stated. |
| Working on its own | ||
| Digital employee working with email and calendar | YesFrom the Growth plan, with a seat at €99 a month | Not stated |
| Automations triggered by an email | YesFrom the Growth plan | YesAutomations with an “email received” trigger on a connected mailbox. |
| Several agents handing work to each other | YesFrom the Business plan | Not stated |
| Platform | ||
| Choice of AI model | YesFrom the Starter plan | Not statedOffers different voice modes; choosing the AI model is not stated. |
| Set up without coding | YesFrom the Starter plan | Yes |
| Works in Microsoft 365: email, calendar and Teams | YesFrom the Growth plan, with a seat at €99 a month | PartlyConnects Outlook mailboxes; the calendar is Google Calendar and Teams is not stated. |
| MCP connectors to other software | YesFrom the Starter planCatalogue connectors; your own connectors from the Business plan. | Not stated |
How to read the table
- Yes:
- the official website states it.
- Partly:
- the website states only part of the feature; the note says which.
- Not stated:
- the feature doesn't appear on the official website; it may exist without being described.
Evolus prices are per month, excluding VAT, with monthly billing.
Information about Keplero checked on its official websites on September 30, 2026.
The pages we checked (10)
- Keplero AI(opens in a new tab)
- Keplero · Chat(opens in a new tab)
- Keplero · Voice(opens in a new tab)
- Keplero · Lead Generation(opens in a new tab)
- Keplero · Pricing(opens in a new tab)
- Keplero Docs · Trigger Email Ricevuta(opens in a new tab)
- Keplero Docs · Collega il tuo account email(opens in a new tab)
- Keplero Docs · Google Calendar(opens in a new tab)
- Keplero Docs · Lettura immagini(opens in a new tab)
- Keplero Docs · Campagna Vocale(opens in a new tab)
The differences that matter
Three differences, explained in words.
Customer service, and the office too
Keplero is built for the customer service of online shops, hotels, medical practices and agencies: it answers on website, WhatsApp, social media and phone. Evolus answers customers on the website, on WhatsApp and on the phone, and also works inside the company with the digital employee, on email, calendar and Teams.
Who sets it up
With Keplero its team sets up and trains the assistant, then guides you through a call. In Evolus you set it up yourself from the portal, also by describing it to Evo; a certified expert helps you only if you ask.
Documents and software
Evolus reads invoices and scanned documents and extracts the data, and its agents use the MCP connectors in the catalogue, such as Notion, Jira and GitHub; from the Business plan, your own connectors too. Keplero integrates with e-commerce platforms, hotel booking engines, Google Sheets and services with an API.
Frequently asked questions
What people ask us about Keplero.
What is the main difference between Evolus and Keplero?
Both answer customers with AI, in chat and on the phone. Keplero specialises in customer service, on Instagram and Messenger too. Evolus also has a digital employee who works with email, calendar and Teams, automations that read documents and update your software, and several agents that hand work to each other.
How much does Evolus cost compared with Keplero?
Evolus business plans start at €79 a month excluding VAT, with the Starter plan, and include credits for the AI's work every month; the digital employee is added with a seat at €99 a month, from the Growth plan. Keplero publishes its plans on its website, each with a number of conversations per month: it's worth comparing them against your contact volume.
Who sets up the assistant, me or the supplier?
With Keplero, as its website states, the supplier's team sets up and trains the assistant and then guides you through a kick-off call. With Evolus you set it up yourself from the portal, explaining in your own words what it should do, or you describe it to Evo, who suggests an agent to start from. If you'd rather be guided, a certified Evolus expert helps you: it's an optional service.
Can I move from Keplero to Evolus?
Yes. You upload to Evolus the FAQs and documents you already use, connect your WhatsApp number and your phone system, and set up the agents from the portal. If you'd rather be guided, a certified Evolus expert helps you: it's an optional service, quoted separately.
Worth a look
The parts of Evolus that make the difference here.
Want to know if Evolus is right for you?
Tell Evo how your business works: it tells you what Evolus can do for you and which plan to start from.