Skip to content
evolus

Evolus or Synthflow?

A voice specialist and a complete platform. Synthflow brings voice agents to large call centres; Evolus puts the AI receptionist, chat, automations and the digital employee in one portal.

Information about Synthflow checked on its official websites on September 30, 2026.

What Synthflow is

An AI voice agent platform for large companies and call centres, with its own phone network, integrations with contact-centre systems and agents in chat too, on WhatsApp and via SMS.

Official website(opens in a new tab)

What Evolus is

The AI platform by CodeDesign, an Italian company: agents, automations, AI receptionist, website chat and digital employees in one portal, with published prices.

Who it suits

Two good choices, for different businesses.

Choose Synthflow if

  • You run a call centre or handle high call volumes and want the supplier's telephony.
  • You already use systems such as Cisco, Avaya, Genesys or RingCentral.
  • You have the budget and timeline of an enterprise project, with the supplier's engineers dedicated to the launch.

Choose Evolus if

  • You're a small or medium business and want to start with a monthly plan.
  • Besides the phone, you need chat, automations and a digital employee.
  • You want an Italian supplier, with the portal and documents in the European Union.

Feature by feature

The same twelve rows for everyone.

Under Evolus you'll see the plan the feature is included from; under Synthflow, what its website says.

Evolus and Synthflow compared, feature by feature
What we compareEvolusSynthflow
Channels
Answers the phoneYesFrom the Starter planYes
Chat on your websiteYesFrom the Starter planYesChat agents on WhatsApp and via SMS too.
Outbound calling campaignsYesFrom the Scale planYesOutbound calling campaigns through its API.
Documents and knowledge
Answers from your company's documentsYesFrom the Starter planYes
Reads invoices and documents and extracts the dataYesFrom the Starter planNot stated
Working on its own
Digital employee working with email and calendarYesFrom the Growth plan, with a seat at €99 a monthNot stated
Automations triggered by an emailYesFrom the Growth planNot stated
Several agents handing work to each otherYesFrom the Business planYesMulti-agent system with specialised subflows.
Platform
Choice of AI modelYesFrom the Starter planYesOpenAI models and a Synthflow model.
Set up without codingYesFrom the Starter planYes
Works in Microsoft 365: email, calendar and TeamsYesFrom the Growth plan, with a seat at €99 a monthNot stated
MCP connectors to other softwareYesFrom the Starter planCatalogue connectors; your own connectors from the Business plan.PartlyOffers an MCP server to manage agents from Claude, Cursor and similar tools; agents using MCP connectors is not stated.

How to read the table

Yes:
the official website states it.
Partly:
the website states only part of the feature; the note says which.
Not stated:
the feature doesn't appear on the official website; it may exist without being described.

Evolus prices are per month, excluding VAT, with monthly billing.

Information about Synthflow checked on its official websites on September 30, 2026.

The pages we checked (8)

The differences that matter

Three differences, explained in words.

  1. Voice specialist or complete platform

    Synthflow specialises in voice agents for high volumes, with its own phone network and contact-centre integrations. Evolus puts the AI receptionist, website chat, automations and the digital employee in the same portal, with the same credits.

  2. For businesses of every size

    Synthflow states on its website that enterprise contracts start at $30,000 a year. Evolus business plans start at €79 a month, excluding VAT, and are activated from the portal.

  3. After the call

    Both send end-of-call data to your software. With Evolus the transcript and summary also arrive by email, in the portal and in the app, and on request the call becomes a task for the digital employee, who takes it forward with your company's procedures.

Frequently asked questions

What people ask us about Synthflow.

  • What is the main difference between Evolus and Synthflow?

    Synthflow is a voice agent specialist for large companies and call centres, with its own telephony. Evolus has the AI receptionist and, in the same portal, agents in chat and on WhatsApp, automations that read documents, and a digital employee who works with email, calendar and Teams.

  • How much does Evolus cost compared with Synthflow?

    Evolus business plans start at €79 a month excluding VAT, with the Starter plan, and include credits every month; phone calls use those credits by the minute. Synthflow states on its website that enterprise contracts start at $30,000 a year, scoped on volumes, telephony and integrations.

  • Does the Evolus AI receptionist do the same things as Synthflow?

    The main things, yes: it answers at any hour with a natural voice, uses your documents, writes a transcript and summary, transfers the call to a person from the Growth plan and runs outbound calling campaigns from the Scale plan. Synthflow also has its own phone network and integrations with the systems of large contact centres, such as Cisco, Avaya and Genesys.

  • Can I keep my phone number?

    Yes. The Evolus AI receptionist connects to the phone system you already have, as an extra extension or through a SIP link for many calls at once: your numbers stay yours. Synthflow also states connection through your own carriers or a SIP trunk.

Worth a look

The parts of Evolus that make the difference here.

Want to know if Evolus is right for you?

Tell Evo how your business works: it tells you what Evolus can do for you and which plan to start from.

Talk to EvoWrite to Evo
Rather talk to a person? Book a demo